Frequently asked questions

The electric bikes do not have child seats. They cannot be equipped with child seats either.

Yes, our cargo bikes are equipped with straps that can be used to attach a child seat.

If you cancel an activity or rental item yourself, or if you do not make use of it, you are not entitled to a refund. If, for any reason, we have to cancel your activity or rental item, we will refund the purchase price or offer you another date or product, depending on your preference. See the Park Regulations for all access rules.

If you want to see what the Country Residence looks like inside, you can book a guided tour. It is not possible to visit the Country Residence/Museum Jachthuis Sint Hubertus without a guide. Book your guided tour here.

Admission to the Museonder is free (the entrance fee is included in the Park ticket). The Museonder is open daily from 09.30 to 17.30. Visit our website for more information.

The calendar on our website offers a complete overview of upcoming excursions and activities. View the calendar here.

Many activities have a maximum number of participants and must be booked in advance using the calendar on our website. The calendar shows all upcoming activities and whether a reservation is required. View the calendar here.

White Bikes are available at each Park entrance. You can also find them in the Park centre, at the Kröller-Müller Museum and at Country Residence/Museum Jachthuis Sint Hubertus. There are White Bikes for children as well. These do not have stabilisers (training wheels).

The seat is suitable for smaller children, or you can put your bag or luggage in it. It also ensures that larger children and adults cannot sit on the back, which improves user safety and extends the life of the bike. The White Bikes can be freely used throughout the Park.

The White Bikes are free to use by all visitors. As soon as a White Bike is parked in one of the parking areas, another visitor may use it. They cannot be reserved and they do not have locks. It is also not allowed to put your own lock on one of the White Bikes. On busy days, White Bikes may not be available in certain locations. If you want to make sure that you can use a bike during your visit, you can hire a blue rental bike. Take a look at our rental bikes here.

The White Bikes cannot be reserved. If you want to make sure that you can use a bike during your visit, you can book a rental bike through our online shop or hire one at the Museonder information desk in the Park centre. We offer various kinds of rental bikes, including three-gear blue bikes, which come with a lock, e-bikes and adapted bicycles for people with physical disabilities. Take a look at our rental bikes here.

You can pick up and return your rental bike at the bicycle repair workshop, in the Park centre. The rental bikes can be used from 09.00 to 17.00. Take a look at our rental bikes here.

If you would like to learn more about the mouflons and wolves in the Park, please read the frequently asked questions about the mouflons and wolves in the Park.

Unfortunately, we are not able to process cash at the Park entrances. You could ask another visitor to pay for your ticket and then settle it with them. The Park Shop and the catering facilities do accept cash.

You can find an overview of all our admission prices in 2023 here. The prices for annual passes are also listed on this page.

If you cancel an activity or rental item yourself, or if you do not make use of it, you are not entitled to a refund. If, for any reason, we have to cancel your activity or rental item, we will refund the purchase price or offer you another date or product, depending on your preference. See the Park Regulations for all access rules.

Nature reserves are not free, because they have to be actively managed and maintained. As an independent foundation, the Park operates largely without government funding (only 12% of our revenue comes from subsidies). This means that we are almost entirely dependent on revenue from entrance fees. As a visitor, you make a direct contribution to the conservation of our landscapes and the development of the Park’s unique biodiversity. You can find more information here.

Our admission prices are available here.

You can purchase e-tickets from our website. The tickets will be sent to you by email. If you buy your ticket online, it is always for a specific date. Order your tickets here.

Your e-ticket may have ended up in your junk or spam folder. If this is not the case, please contact Ticketcounter’s help desk. Send an email to info@ticketcounter.nl or call +31 10 751 64 00.
*Monday to Friday: 09.00 - 17.30
*Saturday and Sunday: 8.30 - 12.30 (available by email until 16.30)

To visit the Kröller-Müller Museum, you need to reserve a time slot in advance and buy tickets on the museum’s website. You will also need a valid Park admission ticket to visit the museum. You do not need to reserve a time slot for the Park, and you can purchase your admission ticket at one of the Park entrances or on our website.

De Hoge Veluwe National Park and the Kröller-Müller Museum are two independent foundations. De Hoge Veluwe National Park manages the former Kröller-Müller estate. The Kröller-Müller Museum manages the couple’s former art collection, which they donated to the Dutch government. Museum visitors use the Park’s infrastructure and services and can also use facilities such as the White Bikes, the information desk, the Museonder and the Park Restaurant.

The Park has partnerships with several organisations. Members of these organisations can get free admission or discounts. For more information on discounts and promotions, visit our website.

No, it is not possible to make reservations to eat at the Park Restaurant.

Yes, you can visit the Park Restaurant with a group.

Yes, the Park Restaurant caters to special dietary needs and food allergies. If you have any allergies or food intolerances, please inform the host when you arrive.

Dogs are allowed in the Park Paviljoen, with the exception of the reception areas.

There are 230 parking spaces in the Park centre. This is usually sufficient, except during large events. In such cases, additional parking is provided.

The car park in the Park centre, at the Park Paviljoen, has 14 charging stations for electric cars.

The Park offers several catering facilities: the Park Restaurant, the food truck, De Theekoepel at Country Residence/Museum Jachthuis Sint Hubertus and Theehuis De Kemperberg. More information on our catering facilities can be found here, and the opening hours are available here.

There are two catering facilities in the Park centre: the Park Restaurant inside the Park Paviljoen, and the food container on Marchantplein. De Theekoepel is located next to Country Residence/Museum Jachthuis Sint Hubertus, and Theehuis De Kemperberg is in the south of the Park, near the Schaarsbergen entrance. More information and the opening hours of the various catering facilities can be found here.

The Park Restaurant, De Theekoepel at Country Residence Jachthuis Sint Hubertus and the food container are accessible to disabled people.

There are car parks at each of the three entrances. You can buy a parking ticket at the ticket office at the entrance. Click here to see all our admission prices.

Yes, you can enter the Park by car. To do so, you need a valid car permit in addition to your own ticket. Car permits are available in our online shop and at the Park entrances. More information on entering the Park by car is available here.

Yes, the Park is accessible by public transport. If you are using the journey planner on 9292.nl or the 9292 app, select the Hoenderloo Centrum bus stop as your destination if you are travelling via Apeldoorn. If you are travelling via Ede or Arnhem, choose the Ingang Otterlo bus stop. From there, public transport operator Syntus Gelderland will take you to the Park centre. More information on travelling to the Park by public transport can be found here.

The Park is open 365 days a year, as are the Park Restaurant, Museonder and the Park Shop. For all current opening hours, go to opening hours.

De Hoge Veluwe National Park is situated between Arnhem, Ede and Apeldoorn. The Park’s three entrances are in Hoenderloo, Otterlo and Schaarsbergen. You can find the locations of these entrances here.

There a several ways you can support the Park. You can make a one-time donation, join a Friend Circle or include the Park in your will. You can also sponsor De Hoge Veluwe National Park with your company. More information on how to support the Park is available here.

There are toilets in the Park Central Area, in the Museonder (accessible all day) and in the Park Paviljoen (open from half an hour after the Park opens to half an hour before closing time). Country Residence/Museum Jachthuis Sint Hubertus also has toilets that are accessible all day. The toilets at Theehuis De Kemperberg, near the Schaarsbergen entrance, are accessible from outside and can also be used when the Theehuis is closed.

You are allowed to bring your dog to the Park, provided it is leashed. Dogs are not allowed on excursions or in the Museonder, the Kröller-Müller Museum or Country Residence/Museum Jachthuis Sint Hubertus. The Park Paviljoen and De Theekoepel do welcome dogs.

The Park has a 45-kilometre bridleway network with 13 junctions. It is not possible to hire a horse in the Park. If you wish to enter the Park with your own horse, you must pay a surcharge in addition to your own entrance fee. Click here to see all our admission prices. You can find out more about horse riding in the Park here.

There are no mountain bike trails in the Park, but mountain bikers can use the regular bike paths. They are not allowed on motorways, footpaths, dirt roads or bridleways.

Lost items are collected in the Museonder. Would you like to inquire if your item has been found? Please contact our colleagues from Reservations via reserveringen@hogeveluwe.nl.

Wheelchair users can explore the Park in lots of different ways. There are a number of wheelchair accessible walking routes, and we offer various kinds of rental bikes that are suitable for disabled people and wheelchair users. Disabled toilets are available in the Park Paviljoen, the Museonder and at Country Residence/Museum Jachthuis Sint Hubertus. More information on wheelchair accessibility can be found here.

Go to the Working at the Park page on our website for a complete overview of our current vacancies.

To see if we have any internship openings, please look here.